Balance

The majority of those of us in the workplace will probably have to deal with conflict numerous times in our career. More often than we want to!  And many of us don’t feel we have the skills or confidence to…

Check out Charlotte Thaarup’s article from Neurosurgeon Dr James Doty from Stanford University on how mindfulness has a positive impact on business bottom line.

Check out Liv Larsson’s book on how to use nonviolent communication for mediation. A speaker at the National Mediation Conference, Liv outlined how to use these foundational skills from Marshall Rosenberg to help people connect. Liv Larsson, is an experienced…

When conflict develops, seek to understand. The people, their purpose and the system you operate in. Moty Cristal, speaker at the 2014 National Mediation Conference, offered this approach in his keynote address. A high level negotiator in crisis and complex…

Mediation or facilitation is the best way to deal with what i call conflict ‘residue’ that creates discomfort in a team. Another important factor is that the mediation or facilitation happens as soon as possible.  I recently facilitated a discussion…

  Anger is a normal response to feeling that others are thwarting what is important to us. Some inspiring tips about how to deal effectively with such anger come from Wayland Myers, a Non-Violent Communication practitioner http://www.nonviolentcommunication.com/freeresources/2014-08-enl.htm#.U_Fk62P9Ono Unmet needs can…

Ive now achieved my accreditation through Conflict Coaching International – looking forward to more coaching and have had great feedback from clients since i began using the model last year.         The coaching was invaluable. While I…

You are so furious! First, he called you last minute to tell you he couldn’t do the kids’ soccer run. Then he turns up late to pick them up for the weekend even though you specifically told him you had…

It’s hard to listen to someone when we don’t agree with them. Our natural inclination is to come straight back with our own point of view, and try our hardest to get our message across. Doing this very rarely gives…

Listening is an essential communication skill that unfortunately many of us are not very good at. Listening is very important because it makes others feel that we are interested in them, which is a sign of respect. Our natural inclination…